How to contact the on/off Ramps？

To enjoy a smooth Buy&Sell Crypto experience, traders must perform KYC with third-party service providers. Generally, the expected time to receive deposits will be within 30 mins to 2 hours. However, if traders encounter any issues during the trade process or haven’t received the deposits after 24 hours, please refer to your email inbox for any email instructions from your chosen service provider.

Alternatively, please refer to the following suggestions to find out how to contact the customer support for the respective service providers.